Lock Box Instructions For clients using Windows XP Service Pack 2, you may beed to configure your browser settings, in order to download your secure Lock Box documents. For your convenience, the instructions are below:Launch your Internet Explorer Browser 1. Go to tools2. Internet Options3 Click on Security Tab4. Click on the green circle, Trusted Sites5. Click on sites6. Add this website to the zone: https://www.liveoffice.com (make sure the http has the "s" at the end!)7. Click ADD8. Click OK9. Close Browser, re-launch and go to Lock Box website.